F.A.Q.

Frequently Asked Questions

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COLLABORATION

At Oasis Fans Club HQ we are at your disposal for any kind of proposal. We can collaborate or manage events about Oasis and Britpop. Get in touch also if you want make a deal to advert your event, music or product.
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SHOP

For any enquiry about an order or product in our store please remember to mention any reference that could help us to give you an immediate reply.
This site is security enabled, we respect EU data protection rules and we guarantee the protection of your personal data.
Please check our Policy Privacy and our Terms and Conditions of Sale before to place an order (links on the footer).
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DELIVERY TIMES

All the parcels are shipped from Italy. We can't guarantee fixed delivery times, delays are not depending by us.
Europe delivery aim: 4-7 working days.
UK delivery aim: 5-10 working days.
Rest of the World delivery aim: 10-15 working days.
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SHIPPING RATES

Delivery costs are updated during checkout, depending on weight, dimensions and location (country). We offer FREE DELIVERY by Express Courier for orders more than 110 EUR (Europe) or 99 GBP (UK).
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REFUND AND RETURNS POLICY

Our refund and returns policy lasts 15 days after delivery. If 15 days have passed since your purchase, we can’t offer you a full refund or exchange. Please visit our Refund and Returns page for all details.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To do so, please notify our Customer Service team on info@oasisfansclub.com
Any return carried out (other than for faulty items or items delivered incorrectly by us) will be at your own expense and delivery risk.
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MEMBERSHIP

The fans club has been in existence since early 1996 and we still provide printed magazines, merchandising, members only deals, exhibitions, events and more.
How to become a member? Simple: subscribe our Mailing List and follow us on socials!
Of course we are glad if you take an additional step buying our merch and fanzines (visit our shop).
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