We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

1. Introduction

Oasis Fans Club (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, create an account, place an order, subscribe to our newsletter or contact us.
We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Data Controller

Data Controller: Oasis Fans Club
Email: info@oasisfansclub.com
Website: https://www.oasisfansclub.com
For any questions regarding this Privacy Policy or the processing of your personal data, you can contact us using the email address above.

3. Personal Data We Collect

Depending on how you use our website, we may collect the following categories of personal data:
Personal and contact information: name, surname, email address, billing address, shipping address and telephone number.
Order and transaction information: products purchased, order details, payment status, transaction references and delivery information.
Account information: username, password (stored in encrypted or hashed form where applicable) and account preferences.
Newsletter information: email address, subscription preferences and records of consent or subscription confirmation.
Technical information: IP address, browser type, device information, operating system and website usage data collected for security and technical purposes.
Communication information: information you provide when contacting us by email or through our website.
We only collect personal data that is relevant and necessary for the purposes described in this Policy.

4. How We Use Your Personal Data

We may use your personal data for the following purposes:
- To process and manage orders and payments.
- To arrange shipping and delivery of purchased products.
- To create and manage customer accounts.
- To respond to enquiries and provide customer support.
- To send newsletters and promotional communications where you have subscribed.
- To maintain and improve the security and proper functioning of our website.
- To comply with applicable legal and accounting obligations.
- To protect our rights and prevent fraudulent or unauthorised activities.
We do not sell your personal data to third parties.

5. Legal Basis for Processing

We process personal data only where we have a valid legal basis under applicable data protection laws. These may include:
- Contract: when processing is necessary to fulfil an order or provide a service you have requested.
- Legal obligation: when we are required to process or retain information to comply with applicable laws.
- Consent: when you subscribe to our newsletter or agree to the use of optional cookies.
- Legitimate interests: when processing is necessary to operate, maintain and protect our website and services, provided that your rights and interests do not override those interests.

6. Newsletter and Email Communications

If you subscribe to our newsletter, your email address and any other information you provide through the subscription form will be processed to send you news, updates and promotional communications from Oasis Fans Club.
Our newsletter subscription form is integrated with Brevo, which provides the email marketing service.
We use a double opt-in procedure to confirm newsletter subscriptions. This means you will receive a confirmation email and must confirm your subscription before being added to our mailing list.
Your subscription information and confirmation records may be processed and stored by Brevo on our behalf.
You can unsubscribe at any time by using the unsubscribe link included in our emails. After unsubscribing, you will no longer receive our newsletter, although we may retain limited information where necessary to keep a record of your preference or demonstrate compliance with data protection requirements.
For further information, please refer to Brevo’s Privacy Policy: www.brevo.com/legal/privacypolicy

7. Payments

Payments on our website are processed through PayPal Payments for WooCommerce.
Depending on the payment method selected, you may pay using your PayPal account or a supported debit or credit card through PayPal’s payment services.
Payment details are entered and processed through PayPal. Oasis Fans Club does not collect or store complete payment card details.
We may receive payment confirmations, transaction references and payment status information necessary to manage your order and comply with our legal obligations.
For further information about how PayPal processes personal data, please refer to its Privacy Statement: www.paypal.com/privacy

8. Shipping and Delivery

To deliver your order, we may share the information necessary for shipping with the postal service or courier selected for the destination and delivery arrangements.
This information may include your name, delivery address and, where necessary, telephone number and other delivery-related details.
Such information is used solely to arrange and complete the delivery of your order.

9. Hosting and Website Security

Our website is hosted by Aruba S.p.A., which provides the hosting infrastructure and related technical services.
When you visit our website, certain technical information may be automatically collected by the hosting provider or by our website systems. This may include IP addresses, server logs, browser information and other technical data necessary to maintain website security and functionality.
We also use hCaptcha to help protect certain areas of our website, including the login process, against spam, automated activity and unauthorised access.
hCaptcha may process technical and interaction-related information to determine whether a visitor is a human user or an automated system.
For further information, please refer to hCaptcha’s Privacy Policy: www.hcaptcha.com/privacy

10. Cookies and Similar Technologies

Our website uses cookies and similar technologies to ensure its proper functioning, improve security and support online shopping features.
These may include:
- Strictly necessary cookies: required for essential website functions, security and navigation.
- WooCommerce cookies: used to support shopping cart, checkout and session functionality.
- Payment-related cookies: PayPal may use cookies or similar technologies for payment processing, security and fraud prevention.
- Optional cookies: any non-essential cookies, where used, are subject to your consent.
We do not use Google Analytics, Google Tag Manager, Meta Pixel or advertising tracking systems.
You can manage your cookie preferences through the cookie consent banner displayed on our website. You can also find further information in our Cookie Policy: www.oasisfansclub.com/cookie-policy

11. Sharing Your Personal Data

We may share personal data with service providers where this is necessary to operate our website and provide our services. These may include:
- Aruba S.p.A.: website hosting and technical infrastructure.
- Brevo: newsletter and email marketing services.
- PayPal: payment processing services.
- Postal services and couriers: order shipping and delivery.
- hCaptcha: website security and protection against automated activity.
We may also disclose personal data where required by law, by a competent authority or where necessary to protect our legal rights.
We do not sell, rent or trade your personal data to third parties for their own marketing purposes.

12. International Data Transfers

Some of our service providers may process personal data outside the European Economic Area (EEA).
Where personal data is transferred outside the EEA, we rely on an applicable legal transfer mechanism, such as an adequacy decision or Standard Contractual Clauses, where required by data protection law.

13. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and reporting requirements. In particular:
- Order and transaction records: retained for the periods required by applicable tax and accounting laws.
- Customer account information: retained while your account remains active, unless deletion or longer retention is required by law.
- Newsletter information: retained until you unsubscribe, subject to the limited retention of records needed to demonstrate consent or respect your unsubscribe preference.
- Customer enquiries: retained for as long as necessary to respond and manage the matter.
- Technical and security logs: retained for the period necessary to maintain website security and investigate potential issues.
When personal data is no longer required, it will be securely deleted or anonymised where appropriate.

14. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, loss or destruction.
However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

15. Your Data Protection Rights

Under applicable data protection laws, including the GDPR, you may have the right to:
- Access your personal data.
- Rectify inaccurate or incomplete information.
- Request erasure of your personal data, where applicable.
- Restrict the processing of your personal data in certain circumstances.
- Request data portability, where applicable.
- Object to certain types of processing.
- Withdraw your consent at any time where processing is based on consent.

16. Children’s Privacy

Our website and services are not specifically directed at children.
We do not knowingly collect personal data from children in violation of applicable data protection laws. If you believe that a child has provided us with personal data unlawfully, please contact us so that we can take appropriate action.

17. External Links

Our website may contain links to external websites and services operated by third parties.
We are not responsible for the privacy practices, content or security of those websites. We encourage you to review their privacy policies before providing any personal information.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality or applicable legal requirements.
Any updates will be published on this page, together with the revised date shown at the beginning of the Policy.

19. Contact

If you have any questions about this Privacy Policy or how Oasis Fans Club handles your personal data, please contact us by email: info@oasisfansclub.com

Last updated: 3 November 2026